Service and Support

Anesthesia is our specialty; therefore, we provide the most proficient service and repair capabilities in the region.

While many anesthesia service providers only offer a handful of service plans, we work closely with our customers to design and tailor a plan to meet their high expectations and specific goals. We encourage you to sit down with a representative to create a customized agreement to suit the needs of your facility based on budget parameters, expected equipment use, and other specialized needs.

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Initial and ongoing training costs
The cost of parts inventory that support up-time
Inventory carrying costs
Projected obsolescence parts costs
Costs related to proficiency and its associated risks
Specialized test equipment costs
Cost related to labor utilization and down time
The impact of staffing turnover

Benefits

Service representatives who receive ongoing training, are highly proficient, and are equipped to handle the most sophisticated equipment.
A 24/7 Emergency Call System
The capability to perform Trace Gas and Room Air Exchange analysis
Vaporizer Testing and Repair
Consulting on equipment
Five million dollars in liability coverage

Reliability, Confidence, Trust

We look at our relationship with our customers as a valued partnership. So, when you trust us with the lives of your patients, we will be there when you need us.

Factory trained on Penlon, Dräger Medical and Ohmeda Anesthesia Equipment
Long term service technicians, many with over 20 years experience
In-house service on Penlon Sigma Delta Vaporizers

Veterinary Services

We are now proud to offer services and products to the veterinary care community. We invite you to experience our dedication first hand. The following services are available for your Veterinary Anesthesia and associated equipment:

Preventative Maintenance and Repair - All Makes and Models
Machine and Vaporizer Sales - New and Refurbished
Oxygen Pipeline Installation and Repair
Evacuation System Installation and Repair
Disposable Product Sales
Consulting
Parts and Accessory Sales
Vaporizers -
- Sales - New and Refurbished
- Calibration
- Conversions
- Repairs and Loaners
In-house service of the Penlon Sigma Delta Vaporizer - Repair and Calibration

Downloadable User Manuals:

PDF version of our Prima SP3 Anesthesia Machine User's Manual

PDF version of our AV-S Ventilator User's Manual

PDF version of our A200SP Absorber User's Manual

PDF version of our Sigma Delta Vaporizer User's Manual